Thank you for reaching out to us. Our Customer Care support is available via phone, email, and the website contact form listed below:
📞 042 111-000-595
📧 customercare@omodajaecoo.pk
🌐 www.omodajaecoo.pk/contact-us

Thank you for reaching out to us. You may contact our Customer Care Center at 042 111-000-595.

Thank you for reaching out to us. You may email us at customercare@omodajaecoo.pk.

Thank you for reaching out to us. You may submit your inquiry online at www.omodajaecoo.pk/contact-us.

Thank you for reaching out to us. Our Customer Care team will respond within 3 working days.

Thank you for reaching out to us. Customers may contact Customer Care through our official channels for assistance.

Thank you for reaching out to us. Yes, you may visit an authorized dealership for assistance. Please find your nearest dealership through the link below:
https://www.omodajaecoo.pk/findDealer

Thank you for reaching out to us. You may contact our Customer Care team through the official phone, email, or website channels for further assistance.
📞 042 111-000-595
📧 customercare@omodajaecoo.pk
🌐 www.omodajaecoo.pk/contact-us

Thank you for reaching out to us. Our Customer Care team will respond to your query within 3 working days.

Thank you for reaching out to us. The PBO Form is the document that states your provisional booking details, including the delivery date.

Thank you for reaching out to us. You may refer to your PBO Form or contact Customer Care or your authorized dealership.

Thank you for reaching out to us. Yes, model changes may be requested as per the defined policy timelines.
• Customers may request a change of model or variant 90 days prior to the delivery date stated on the Provisional Booking Order (PBO) Form without any charges.
• Requests made within 90 days of the delivery date will be subject to a deduction of 2% of the invoice value.

Thank you for reaching out to us. Yes, variant changes may be requested as per the defined policy timelines.
• Customers may request a change of model or variant 90 days prior to the delivery date stated on the Provisional Booking Order (PBO) Form without any charges.
• Requests made within 90 days of the delivery date will be subject to a deduction of 2% of the invoice value.

Thank you for reaching out to us. Requests may be made 90 days prior to the delivery date stated on the PBO Form without charges.

Thank you for reaching out to us. No charges apply if the request is made 90 days prior to delivery.

Thank you for reaching out to us. Requests made within 90 days of the delivery date will be subject to a deduction of 2% of the invoice value.

Thank you for reaching out to us. The deduction is calculated as 2% of the invoice value.

Thank you for reaching out to us. Yes, upgrades may be requested in accordance with the Model / Variant Change policy and timelines.
• Customers may request a change of model or variant 90 days prior to the delivery date stated on the Provisional Booking Order (PBO) Form without any charges.
• Requests made within 90 days of the delivery date will be subject to a deduction of 2% of the invoice value.

Thank you for reaching out to us. Yes, downgrades may be requested in accordance with the Model / Variant Change policy and timelines.
• Customers may request a change of model or variant 90 days prior to the delivery date stated on the Provisional Booking Order (PBO) Form without any charges.
• Requests made within 90 days of the delivery date will be subject to a deduction of 2% of the invoice value.

Thank you for reaching out to us. Yes, color changes may be requested within the allowed timeframe.
• Customers may request a change of vehicle color 30 days prior to the delivery date stated on the PBO Form.
• Color change requests within 30 days of the delivery date will not be accommodated.

Thank you for reaching out to us. Requests may be made 30 days prior to the delivery date stated on the PBO Form.

Thank you for reaching out to us. Color change requests within 30 days of the delivery date will not be accommodated.

Thank you for reaching out to us. This policy is intended to maintain production scheduling efficiency.

Thank you for reaching out to us. All requests must be submitted formally through the authorized dealership.

Thank you for reaching out to us. Yes, booking cancellation is permitted as per policy.
In the event of booking cancellation, NexGen Auto Pvt. Limited will apply a deduction of 2% of the invoice value.

Thank you for reaching out to us. In the event of booking cancellation, NexGen Auto Pvt. Limited will apply a deduction of 2% of the invoice value.

Thank you for reaching out to us. Yes, a deduction of 2% of the invoice value will be applied.

Thank you for reaching out to us. For assistance regarding your case, please contact Customer Care or your authorized dealership.

Thank you for reaching out to us. The deduction is applied as 2% of the invoice value.

Thank you for reaching out to us. All amendment requests must be submitted formally through the authorized dealership to be processed.

Thank you for reaching out to us. Requests must be routed through the authorized dealership for processing.

Thank you for reaching out to us. All requests must be submitted formally through the authorized dealership.

Thank you for reaching out to us. Requests are processed through the authorized dealership in accordance with policy.

Thank you for reaching out to us. Yes, delivery timelines may change after an amendment depending on the availability of the requested variant.

Thank you for reaching out to us. The delivery date is stated on your Provisional Booking Order (PBO) Form.

Thank you for reaching out to us. You may coordinate with your authorized dealership for assistance.

Thank you for reaching out to us. You may stay in contact through Customer Care or your authorized dealership for updates.

Thank you for reaching out to us. You may stay in contact through Customer Care or your authorized dealership.

Thank you for reaching out to us. Please contact Customer Care or your authorized dealership for assistance.

Thank you for reaching out to us. You may contact Customer Care or your authorized dealership.

Thank you for reaching out to us. This policy applies to all provisional bookings made with authorized NexGen Auto Pvt. Limited.

Thank you for reaching out to us. The policy applies to provisional bookings covered under NexGen Auto Pvt. Limited.

Thank you for reaching out to us. This policy ensures transparency and a smooth delivery process.

Thank you for reaching out to us. It is designed to maintain production scheduling efficiency while continuing to serve customers with clarity and fairness.

Thank you for reaching out to us. Yes, requests must be submitted formally through the authorized dealership to be processed.

Thank you for reaching out to us. No, all requests must be submitted formally through the authorized dealership.

Thank you for reaching out to us. The delivery date referenced for applicable timelines is stated on the PBO Form.

Thank you for reaching out to us. For the latest guidance, customers may contact Customer Care or their authorized dealership.

Thank you for reaching out to us. The policy is available through authorized dealerships of NexGen Auto Pvt. or you can contact OMODA & JAECOO Customer Care through the following official channels:
📞 042 111-000-595
📧 customercare@omodajaecoo.pk
🌐 www.omodajaecoo.pk/contact-us