To ensure transparency and a smooth delivery process, the following policy applies to all provisional bookings made with NexGen Auto Pvt. Limited.
- Customers may request a change of model or variant 90 days prior to the delivery date stated on the Provisional Booking Order (PBO) Form.
- Requests made fewer than 90 days before the delivery date stated in the Provisional Booking Form (PBO) will be subject to a deduction of 2% of the invoice value.
- Customers may request a change of vehicle color 30 days prior to the delivery date stated on the Provisional Booking Form (PBO).
- Color change requests fewer than 30 days before the delivery date stated on Provisional Booking Form (PBO) will not be accommodated.
- In the event of booking cancellation, NexGen Auto Pvt. Limited will apply a deduction of 2% of the invoice value.
Above requests can be submitted formally through the authorized dealership or through NexGen's website http://www.omodajaecoo.pk/contact-us
This policy is intended to maintain production scheduling efficiency while continuing to serve our customers with clarity and fairness.